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[Canon] Apple Phone FTP Wireless Upload (5D4 as an example)

Connect your camera to your phone's personal hotspot, and use the camera's FTP function to transfer photos from the camera to the UPHOTO cloud.

Supported cameras: 5D4, 1DX3, R5, R6/R62, R7

I. Phone Settings

1. Check and modify phone name

In Phone Settings -> General -> About, change the "Name" to use simple letters and numbers,
do not include "Chinese", "spaces", and "special characters" (this name is the name of the phone's "Personal Hotspot"). As shown below:
Modify phone name

2. Turn on phone personal hotspot

In Phone Settings -> Personal Hotspot, turn on "Allow Others to Join". As shown below:
Turn on personal hotspot
If a "Wi-Fi is Off" prompt pops up when turning on, please select "Turn on Wi-Fi". As shown below:
Turn on Wi-Fi
Note: The password of the personal hotspot must use simple letters and numbers, and do not include "spaces" and "special characters".
If you are using an Apple 5G phone model, you need to turn on "Maximize Compatibility". As shown below:
Turn on Maximize Compatibility

II. Obtain FTP Service Information

  1. Open the "UPHOTO Live APP" and log in successfully.

  2. In the APP album list, select the album you want to shoot, and click the "Upload Now" button.

  3. Select "Wireless FTP Transmission" in the shoot and upload or local upload page.

    Wireless FTP Transmission
  4. After selecting the photo upload group, enter the "Shoot and Upload" interface.

    Note: If it is the first time using the "UPHOTO Live APP", an authorization request of [Allow "UPHOTO Live" to find and connect to devices on your local network?] will pop up, please click "Allow". As shown below:

    Authorize local network devices

    The first time you enter the upload interface, "FTP Service Information" will pop up (this information will be used in subsequent camera settings); after that, click the "FTP Transfer" button again, and "FTP Service Information" will be displayed directly. As shown below:

    FTP Service Information

    Note: If the "IP Address" shows "Failed to obtain, please check Wi-Fi or hotspot settings", it means the "IP Address" failed to be obtained. First turn off the phone's "Personal Hotspot" and then turn it on again, and then return to the "Album List" in the APP before re-entering the "FTP Upload" interface.

III. Camera Settings

  1. Set the camera power to the maximum time to keep the camera always on. As shown below:

    Camera Power Settings
  2. Set the photo format to JPEG or JPEG+RAW format.

  3. Set the camera date and time to the current date and time.

  4. Set "Built-in Wireless Settings" (taking Canon 5D4 camera as an example).

    • 4.1 Find "Communication Settings" -> "Built-in Wireless Settings" in "Settings".

    • 4.2 Enter "Wi-Fi/NFC" and set it to "Enable" (you need to turn off "Allow NFC connections"). As shown below:

      Enable WiFi/NFC
    • 4.3 After "Wi-Fi" is enabled, enter "Wi-Fi function". As shown below:

      • Some cameras need to register a nickname when using the "Wi-Fi function" for the first time.
      WiFi function
    • 4.4 After entering "Wi-Fi function", select "Transfer images to FTP server". As shown below:

      Transfer to FTP server
    • 4.5 In the "Select Network" interface, select the previously enabled "Phone Personal Hotspot" and confirm. As shown below:

      Select Network
    • 4.6 In the "Key format" interface, select "Enter 8 to 63 ASCII characters" and confirm, then enter the password of the "Phone Personal Hotspot" and confirm. As shown below:

      Enter Password
    • 4.7 In the "IP address set." interface, select "Auto setting" and confirm. As shown below:

      Auto setting IP
    • 4.8 In the "FTP mode" interface, select "FTP" and confirm. As shown below:

      FTP mode
    • 4.9 In the "FTP server" interface, set the "Address setting" and "Port No. setting" to the "IP Address" and "Port" in the FTP information displayed in the UPHOTO APP respectively, and then confirm. As shown below:

      FTP server setting
    • 4.10 In the "Passive mode" interface, select "Disable" and confirm. As shown below:

      Disable Passive mode
    • 4.11 In the "Proxy server" interface, set the "Proxy server" to "Disable" and confirm. As shown below:

      Disable Proxy server
    • 4.12 In the "Login method" interface, select "Login password" and confirm, then respectively enter the "Username" and "Password" in the FTP information displayed in the UPHOTO APP, and then confirm. As shown below:

      Login method
    • 4.13 In the "Target folder" interface, select "Root folder" and confirm. As shown below:

      Target folder
    • 4.14 If it shows "Connected to FTP server", it means the connection is successful, click "OK" to return; otherwise, repeatedly check whether the above steps are set correctly.

    Also check whether the "Phone Personal Hotspot" has been turned off. If it is turned off, turn it on again, and turn off and then turn on the "FTP Wireless Upload" function in the UPHOTO APP.

    Connection successful
  5. Set "FTP transfer settings" (taking Canon 5D4 camera as an example).

    • 5.1 Find "Communication Settings" -> "FTP transfer settings" in "Settings". As shown below:

      FTP transfer settings
    • 5.2 Set "Automatic transfer" to "Enable". As shown below:

      Automatic transfer enabled
    • 5.3 Set "Transfer type/size" to "JPEG size to transfer: Larger JPEG".

    • 5.4 Set "Transfer with RAW+JPEG" to "JPEG only". As shown below:

      Transfer type settings
  6. Set "FTP directory structure" (taking Canon 5D4 camera as an example).

    • 6.1 Find "Communication Settings" -> "Built-in Wireless Settings" -> "Wi-Fi function" in "Settings", select "Disconnect, exit". As shown below:

      Disconnect
    • 6.2 Confirm "Disconnect Wi-Fi and exit". As shown below:

      Confirm disconnect
    • 6.3 Select "Transfer images to FTP server" in "Wi-Fi function" -> "Review/change setting" -> "Change set." -> "FTP server" -> "Directory structure", set "Directory structure" to "Default". As shown below:

      Directory structure settings
    • 6.4 After returning to the "Transfer images to FTP server" interface, click "Connect". As shown below:

      Click connect
    • 6.5 In the "Transfer images to FTP server" interface, click "Connect to device". As shown below:

      Confirm connect

IV. Shoot and Upload

After the camera takes a photo, the photo will be automatically transferred to the photo list of the "UPHOTO Live APP".

V. Common Problem Solving

  1. Manually select photos to upload via FTP (taking Canon 5D4 camera as an example).
  • 1.1 Find "Image transfer" in "Playback". As shown below:

    Image transfer
  • 1.2 In the "Image transfer" interface, select "Image sel./transfer" and enter. As shown below:

    Image sel./transfer
  • 1.3 In the "Image sel./transfer" interface, select "Sel.Image" or "Select" to choose the photos to be uploaded, and then click "FTP transfer" to upload the photos. As shown below:

    FTP transfer
  1. The camera is connected successfully, but the APP cannot recognize the photos in the camera.
    • Check if the camera's photo format is set to JPEG or JPEG+RAW format.
    • Format the memory card, take a new photo and try again.

Demo Video